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Visitor Resources

Everything you need to know to navigate the city!

Arriving
Navigating the City
Tourist Info
Things to Know
Numbers of Note

Arriving by plane

The Edmonton International Airport (code YEG) serves international, national, and regional airlines. It is located about 30 km (19 miles), or 30–40 minutes from downtown. There are a few options to get to and from the airport:

Hire a taxi: Fare from the airport to the city centre is about $50. Fares to other locations are charged by a zone (not metered) rate.
Ride the Sky Shuttle: This service is available to or from various locations all over the city, but must be booked in advance by visiting edmontonskyshuttle.com or calling 780-465-8515. A one-way trip is $18.
Jump on public transit: Local bus 747 is $5 and runs from the Century Park LRT Station daily.
Rent a car: The following major car rental companies are located on Level P1 of the parkade.

Alamo: 1-877-222-9075
Avis: 1-800-879-2847
Budget: 1-800-661-7027
Enterprise: 1-800-261-7331
Hertz: 1-800-263-0600
National: 1-800-227-7368

Arriving by train

The VIA Rail station is located at 12360-121 St., and is where you can catch The Canadian east to Saskatoon, Winnipeg, or Toronto, and west to Jasper, Kamloops, and Vancouver.

Arriving by bus

The Red Arrow pulls in downtown at 10014-104 St. and 5116 Gateway Blvd.

The EBus—with service to Red Deer, Calgary, Fort McMurry, and Anzac—also stops in multiple locations throughout the city, as does Leduc’s C-Line Transit.

Arriving by car

Edmonton is located on the QE2 running north to south, and the Trans-Canada Yellowhead Highway running east to west.

Note: A Distracted Driving Law is in effect for all of Alberta, which makes reading, texting, hand-held cellphone use, and GPS programming illegal while operating your vehicle.

By Light Rail Transit (LRT): The LRT has stations throughout the north, central, and south areas of the city, giving you easy access to venues like Rexall Place, Commonwealth Stadium, and the Jubilee Auditorium. Fares are $3.25, and are good for 90 minutes after time of purchase.

By bus: There are multiple buses travelling all over the city. Fares are $3.25, and are good for 90 minutes after time of purchase.

By taxi: Taxis are usually available at hotels, shopping centres, and major event venues. It is usually quicker to call for service than to hail a taxi in other locations.

Yellow Cab: 780-462-3456
Barrel Taxi: 780-489-7777
Prestige Cab: 780-462-4444
Prestige Limousine: 780-463-5000

By car: Edmonton’s roadways are numbered in a grid pattern, the first digits of an address indicate the nearest cross street. Avenues run east to west, and streets from north to south. Odd numbered buildings are on the east side of the street and the south side of the avenue.

By bike: Bike rentals are available at River Valley Adventure Co. and are the perfect way to explore the city centre, and the city’s extensive trail system.

Visit Edmonton Tourism’s Welcome Centre (open Monday to Friday from 9 am – 4:30 pm) in the World Trade Centre, 9990 Jasper Ave. for maps, brochures, and advice on how to best explore the city.

Pick up a copy of WHERE Edmonton Magazine at your hotel, or flip through the digital edition online here.

The legal drinking age in Alberta is 18.
Edmonton is in the Mountain Time Zone.
Diners should be advised that a 15–20 per cent tip is considered standard at all restaurants.
Standard retail hours during the week are 10 am – 9 pm, with some smaller boutiques closing earlier. Most shops and malls have different hours on Sundays.

Emergency: 911
AMA Road Reports: 1-877-262-4997
City of Edmonton Attractions (within city limits): 311
Local Telephone Info: 411