Visitor Resources

Everything you need to know to navigate the city!

Arriving by plane

The Edmonton International Airport (code YEG) serves international, national, and regional airlines. It is located about 30 km (19 miles), or 30–40 minutes from downtown. There are a few options to get to and from the airport:

  1. Hire a taxi: Fare from the airport to the city centre is about $50. Fares to other locations are charged by a zone (not metered) rate.
  2. Ride the Sky Shuttle: This service is available to or from various locations all over the city, but must be booked in advance by visiting or calling 780-465-8515. A one-way trip is $18.
  3. Jump on public transit: Local bus 747 is $5 and runs from the Century Park LRT Station daily.
  4. Rent a car: The following major car rental companies are located on Level P1 of the parkade.

    Alamo: 1-877-222-9075
    Avis: 1-800-879-2847
    Budget: 1-800-661-7027
    Enterprise: 1-800-261-7331
    Hertz: 1-800-263-0600
    National: 1-800-227-7368

Arriving by train

The VIA Rail station is located at 12360-121 St., and is where you can catch The Canadian east to Saskatoon, Winnipeg, or Toronto, and west to Jasper, Kamloops, and Vancouver.

Arriving by bus

The Red Arrow pulls in downtown at 10014-104 St. and 5116 Gateway Blvd.

The EBus—with service to Red Deer, Calgary, Fort McMurry, and Anzac—also stops in multiple locations throughout the city, as does Leduc’s C-Line Transit.

Arriving by car

Edmonton is located on the QE2 running north to south, and the Trans-Canada Yellowhead Highway running east to west.

Note: A Distracted Driving Law is in effect for all of Alberta, which makes reading, texting, hand-held cellphone use, and GPS programming illegal while operating your vehicle.

Visit Edmonton Tourism’s Welcome Centre (open Monday to Friday from 9 am – 4:30 pm) in the World Trade Centre, 9990 Jasper Ave. for maps, brochures, and advice on how to best explore the city.

Pick up a copy of WHERE Edmonton Magazine at your hotel, or flip through the digital edition online here.

  • The legal drinking age in Alberta is 18.
  • Edmonton is in the Mountain Time Zone.
  • Diners should be advised that a 15–20 per cent tip is considered standard at all restaurants.
  • Standard retail hours during the week are 10 am – 9 pm, with some smaller boutiques closing earlier. Most shops and malls have different hours on Sundays.

Emergency: 911
AMA Road Reports: 1-877-262-4997
City of Edmonton Attractions (within city limits): 311
Local Telephone Info: 411

Even when the gardens aren’t in bloom, you’ll find a tight-knit community that prides itself on its heritage and its natural beauty.

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